Frequently Asked Questions

Got a question about Dubai House? Here are the answers we share most often. Don't see yours? Reach us at (405) 777-1366 or message us on WhatsApp.

What is kunafa, and what makes a kunafa-stuffed cookie different?

Kunafa (also spelled kanafeh) is a beloved Middle Eastern dessert made from shredded phyllo pastry. At Dubai House, we thread it through a molten center of pistachio butter, dark chocolate, white chocolate, or caramel — depending on the flavor — and wrap it in our signature dough. The result is a luxury cookie with a stretchy, melty kunafa heart you won't find anywhere else.

Are Dubai House cookies Halal?

Yes. All of our cookies are made with Halal-friendly ingredients. We use no alcohol, no pork, and no gelatin. Every cookie is handcrafted in our Oklahoma City kitchen under strict cleanliness and quality standards.

How are the cookies shipped, and do they arrive fresh?

We bake fresh and ship the same week. Cookies travel in protective packaging to maintain their texture. Local delivery is free on orders over $50; nationwide shipping is free on orders over $100.

How long do the cookies last?

🍪 Room temperature, in a cool dry place: best within 3 days.
🧊 Refrigerator, airtight container: up to 7 days.
❄️ Freezer: up to 30 days — thaw at room temperature and re-warm before serving.

How do I serve a Dubai House cookie?

Follow the ritual: WARM (microwave 8–12 seconds or oven at 300°F for 3–5 minutes) → BREAK (rest 1–2 minutes, then pull apart slowly to watch the kunafa stretch) → SAVOR. Always Warm · Break · Savor.

Can I customize a cookie box?

Yes. Build Your Box lets you pick 3, 6, or 8 cookies from our signature flavors. Or gift the Heritage Edition tin — 8 artisan cookies across 6 flavors in a luxury gifting tin.

Do you offer wedding, corporate, or VIP gifting?

Yes. The Heritage Edition tin is a popular wedding and corporate gift. Contact us via WhatsApp at (405) 777-1366 for custom orders, branded packaging, and large-batch quotes.

Where are you located? Do you have a storefront?

We're handcrafted in Oklahoma City at 1900 NW Expressway, Suite R126 (inside 50 Penn Place), Oklahoma City, OK 73118. Call us at (405) 777-1366 or message via WhatsApp.

Are there allergens I should know about?

Our cookies contain wheat, dairy, and eggs. Some flavors include pistachio, soy, or oats. Our kitchen handles nuts, dairy, wheat, and soy — please review individual product pages if you have sensitivities.

What happens to seasonal Limited Drop cookies?

When the season ends, the cookie is gone. Limited Drops like Desert Rose and Silk Citron are crafted in small batches and only available for a short window. Watch your inbox or follow us on Instagram for the next drop.